Privacy Policy

Last Updated: September 10, 2026

At Spark Flash Insurance Agency, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request an insurance quote, communicate with us, or use our services.

Information We Collect

We may collect information that you voluntarily provide when requesting a quote, completing a form, contacting our agency, or communicating with us. This information may include your name, email address, telephone number, mailing address, date of birth, insurance needs, property or vehicle information, business information, and other information reasonably necessary to provide insurance-related services.

Depending on the type of insurance requested, additional information may be required to obtain quotes, determine eligibility, complete applications, or service policies.

We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited, referring pages, and website interaction information.

How We Use Your Information

We may use information collected through our website and communications to respond to inquiries, provide insurance quotes, assist with insurance applications and policy servicing, communicate regarding requested products or services, schedule appointments, provide customer support, maintain business records, improve our website and services, prevent fraud or unauthorized activity, and comply with applicable legal and regulatory requirements.

Where permitted and with any consent required by law, we may also communicate with you regarding products, services, educational information, reminders, or other information that may be relevant to your insurance needs.

SMS/Text Messaging

If you provide your mobile telephone number and consent to receive text messages from Spark Flash Insurance Agency, we may send you SMS messages regarding your inquiries, quote requests, appointments, applications, policies, customer service matters, and, where separately authorized, marketing communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS communications and HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile information obtained in connection with SMS consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers when necessary to facilitate our messaging services or as otherwise required or permitted by law.

Phone and WhatsApp Communications

If you provide a telephone number or communicate with us through WhatsApp, we may use those communication methods to respond to your requests and provide insurance-related assistance.

Communications made through third-party platforms such as WhatsApp may also be subject to the privacy policies and terms of those platforms.

Email Communications

If you provide your email address, we may use it to respond to inquiries, provide requested quotes or documents, communicate about insurance applications or policies, send service-related information, and send marketing communications where permitted.

You may unsubscribe from marketing emails by using the unsubscribe option provided in applicable communications or by contacting us.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and visitor behavior, improve functionality, and measure the effectiveness of our marketing.

Third-party analytics or advertising services may also use cookies or similar technologies according to their own privacy policies.

Third-Party Service Providers

We may use third-party companies and service providers to help operate our business, including insurance carriers, managing general agencies, quoting platforms, customer relationship management systems, website hosting providers, communication providers, analytics services, payment processors, and other technology providers.

Information may be disclosed to these parties when reasonably necessary to provide requested services, obtain insurance quotes, process applications, service policies, operate our business, or comply with legal requirements.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as otherwise permitted or required by law.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct certain personal information you have provided to us. You may also opt out of applicable marketing communications at any time.

Opting out of marketing communications does not necessarily prevent us from sending communications necessary to respond to your requests or service an existing business relationship.

Children's Privacy

Our website and insurance services are not directed toward children for the purpose of independently collecting personal information from them. When information concerning a minor is necessary for an insurance product or service, it should be provided by or with the involvement of a parent, legal guardian, or other authorized individual, as appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable requirements. Updates will be posted on this page with a revised "Last Updated" date.